Our Repair Process: Four Steps to Beautiful Grout, Tile, and Stone

Posted on March 29, 2011 by thegroutexpert

• Inspection. We begin with a thorough inspection and typically need 20-30 minutes of your time to discuss the recommended work. We’re happy to address any questions or concerns, and will provide you with a written proposal that includes a description and cost of the grout cleaning and tile repair work to be completed.
• Preparation. Next, we prepare all of the necessary grout, caulk, and seal colors before starting your job. We cover carpets and flooring with plastic, and while not usually necessary, we can also protect nearby furniture.
• Restoration. In order to deliver a truly finished look, we recommend removing and replacing all of the caulking in the area to be restored. We then clean by hand all of the tiles, grout, and stone, using the appropriate propriety solution. Depending on your grout’s condition, we will either remove and replace it, or re-grout it—all by hand.
• Sealing and Curing. Our last step is to seal the restored area and to let it cure for 24-48 hours. If we are not replacing your grout, but you want it to look new, we will apply a stain seal to restore its original color; alternatively, we can change the grout’s appearance by applying an entirely different color stain seal.